At Rusta the bot is called Christina.
Christina answers questions about stock levels and opening hours and helps customers to make complaints. And of course much more. Enquiries are forwarded to agents sitting in our Smart Chat tool. Those that can't be handled directly are passed on to Cention through our integration. Together with the team at Rusta, we have managed to achieve amazing results after just a few months.
Can you achieve the same effects?
Get a live demo on the web where we go through which processes Ebbot could automate in your business and the conditions to achieve the same effects as in this case.