Integrations

Ebbot integrates with your internal systems such as CRM and case management systems, but also meets your customers on a number of platforms through integrations with, for instance, Slack and Messenger.
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Do not force the customer to be responsible for their own customer journey

There are two ways to help a customer. Either you tell how the customer should behave to solve their case yourself, or you make sure that the customer's case is resolved after the contact. With the right integrations in place, there is the possibility to solve the customer's case from start to finish.

Identify
With services such as BankID, Ebbot can identify the customer in order to retrieve more relevant information
Download
With connection to business systems, Ebbot can retrieve relevant information such as an invoice's payment details.
Update
Ebbot can then update information, and with integration to a CRM system record the change there.
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Our API is your API

The possibilities are endless. We can make integrations against any system where there is an open API.

This also applies in the other direction. Our APIs are as open as the Wild West prairies, which means that Ebbot, for example, can react to what visitors do on your website. Watching someone look at a pair of white sneakers, Ebbot comes up and says, "Very good choice! Those things look good with the jeans you looked at before!"

Our API is your API

The possibilities are endless. We can make integrations against any system where there is an open API.

This also applies in the other direction. Our APIs are as open as the Wild West prairies, which means that Ebbot, for example, can react to what visitors do on your website. Watching someone look at a pair of white sneakers, Ebbot comes up and says, "Very good choice! Those things look good with the jeans you looked at before!"

Ebbot integrates with

Partner: ITSoftware

ITSoftware provides the fantastic topdesk case management platform and has integrated Ebbot into this solution. It is in collaboration that these our service becomes really powerful. Read more on their page or check out our Partner page.

Have you missed using your systems to its full potential?

We are happy to take your time and explore how Ebbot can integrate with your systems to automate large parts of your business. Our team has a tremendous experience in customer service and is happy to help with expertise. Click on the button below to get in touch!
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