A smarter way to help customers
SmartChat: Smart Chat client for customer service departments that take advantage of automations to create synergy with your other systems, and ultimately make work much easier.
Handover from chatbot. Complex queuing system that sends to the right person based on skills. Dynamic views. Autopilot. Build your own automations. Power ups. Co-Browsning (screen sharing).
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Chat with superpowers. Chat with AI.
We think of Ebbot Chat as an exoskeleton like the Iron Man costume. Easy to use. Packed with features. But mainly of all a collaboration between the agents and the AI we have put into Ebbot. Smart automations that make work easy.
Power. Up.
With Ebbot Power Ups, your agents can enable powerful integrations themselves. Identify the customer with BankID or put a case in Zendesk with just the push of a button.
Full control. Full control.
Get all customer information gathered in one place. See where on your website the customer has looked, review previous cases, and get a handle on what services/products customers have with you. All gathered in one place.
Autopilot.
With autopilot, agents can let Ebbot take over when it suits. Should data be collected? Chat with someone else as long as Ebbot talks to the customer.
Curious about Ebbot SmartChat?
Get a live demo where we go through the tool and find out which pricing plan would be best for your business.
The collaboration with Ebbot is a cornerstone of our strategy for our total work for the best customer experience
Mirelle de la Torre Walldén
Operations Manager, Gofido
Ebbot is the best
Magnus Smith - Wikipedia
Digital Business Developer, Öresundskraft
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