Chatbot

Our Chatbot is powered by Artificial Intelligence. Understands over 20 languages. Understands the context between sentences. Can remember what was said earlier in the conversation. With our experience, we build a chatbot for you. We integrate with your systems. Our customers' bots today take around 60% of all questions.

Language comprehension via NLP (Natural Language Processing). Context-based language understanding between sentences. Button & Free Text. Can be triggered by behavior on the website. Completed integrations with BankID and Google Maps. Insamlining of customer data. Login. Support for Facebook Messenger & Slack.

Ebbot chatbot welcome
Ebbot Chatbot
Trusted by

More satisfied customers. More satisfied employees.

24/7 Availability

What would it mean for you if your customers could get answers at any time, without having to wait?

Motivated agents

When repetitive queries are removed, agents receive more complex cases. 

Safe for high season
Ebbot is infinitely scalable and handles all your customers at the same time if needed. No queues, no waiting time.

A live chatbot

Ebbot has aces up his sleeve that make him a chatbot out of the ordinary. The results speak for themselves. At our customers, we see that in many cases more than half of cases are fully automated. 

NLP

Ebbot understands over 20 languages through NLP (Natural Language Processing). It is difficult to predict how people will express themselves. Instead of requiring exact keywords, Ebbot can therefore recognize similar sentences and therefore understand more expressions with the same meaning.

Type of query: Order status

Sample questions: (training phrases)

Where's my order?
How's my order going?
Where are my products?
I wonder where my goods are?
When's my stuff coming?

NLP magic

Ebbot understands 80% of all ways you can ask about order status

Did you come with me?

Context example

Follow-up questions can be tricky for chatbots. However, the contextual understanding we have built into Ebbot allows follow-up questions to be handled, and a topic of conversation can continue in as natural a way as in a human conversation. Ebbot also remembers what has been said in previous topics, and can use that information later in the conversation. 

Context example
Training center

Better. Faster. Over time.

Training center

The Training Center is easy to train Ebbot with the huge amount of data collected in previous conversations. 

With just one click, Ebbot learns a previous conundrum to ask. There is no answer to the question yet, it can easily be created up in stretcher Bot-Builder (Link). 

Sell-Ebbot-Rosa-background-chatbot

Curious to know more about how Ebbot could work for you?

Get a live demo on the web where we go through the tool and explore what processes Ebbot could automate in your business.
Chat client hero

Not ready for Chatbot yet?

Blog

autocorrect-spelling-banner
AI
Mia

Autocorrect spelling mistakes in Swedish language

Understanding that typos can be one of the reasons why Ebbot cannot give the right response, our NLP team at Hello Ebbot decided to develop a new feature to autocorrect spelling mistakes, specifically for Swedish language! Our spellcheck corrector not only considers context to provide better correction, but also has fixed performance.

Read more »
Uncategorized
Mia

Paraphrase questions in Swedish using T5

After one month of preparing the dataset and training, we proudly present to you a T5 (Text-To-Text Transfer Transfromer) based model that paraphrases any questions in the Swedish language. By learning from paraphrased questions by the Swedish T5, we are no longer limited to just the topics in our current questions database.

Read more »