In what way do chatbots fall under GDPR? What kind of data is protected? And what measures need to be taken to make sure your chatbot is GDPR compliant? Read on to get these questions answered and join us for a deep dive into the exciting world of data privacy.
Support comes in different forms. Customer service is most common. But this also includes internal support,
Implementing a chatbot project can be a long and complex journey if you don't know how to do it. There are many risks associated with automating customer caps, and ultimately the reputation of the organization is at stake, as the chatbot becomes the welcome mat for customers to create that first impression that makes up the majority of what they'll think forever. It's also easy for a chatbots project to drag on, costing the shirt.
Hi everyone, my name is Ebbot. Since I started working here at Hello Ebbot, I have received many questions about how I have the ability to interpret human language as a chatbot. There is no short answer for this question, so I wrote this blog to give you an explanation.
How do you assess a chatbot? It's time to clear up something here we feel. We have seen an increasing number of comments from companies that have tested our customers' chatbots and are unhappy with what they see. Why is that so? What are they looking at? And why can't they show their "official chatbots" leg?
More and more customers prefer chat to contact companies today. Despite this, many companies remain with email and telephone as their only contact routes. In the video above but also in text form below we describe three benefits companies can take advantage of with chat and chatbot.
When you say chatbot, people think customer service. That's probably where we came in contact with them.
The time for the Chatbots is up! In the past, Chatbots have been clumsy and not sufficiently "intelligent" for
WHEN IS THE TIME TO USE A CHATBOT? Ebbot or other chatbots are not Google.
We at Hello Ebbot think it's super exciting with chatbots, ai, nlp, machine learning