Blog
AI
Robots reading emotions in text: a report on a new sentiment analysis model by Hello Ebbot
Recently, there has been an increase in the need for an automated sentiment analysis model
August 11, 2020 No comments
Chatbot
Chatbots – The Forgotten Area
When you say chatbot, people think customer service. That's probably where we came in contact with them.
March 2, 2020 No comments
Customer Experience
Customer service – who works there today?
Here's how I see today's employees at customer service: Social Sympathetic Service minded Patient Good at
March 2, 2020 No comments
Chatbot
GET CHATBOT? HERE ARE 5 THINGS TO KEEP IN MIND
The time for the Chatbots is up! In the past, Chatbots have been clumsy and not sufficiently "intelligent" for
March 2, 2020 1 comment
Customer Experience
Three Trends In CX 2020
It's an honor to meet so many companies every week. A smorgasbord of
March 2, 2020 No comments
Chatbot
Chatbots - Part 2 - Implementation
WHEN IS THE TIME TO USE A CHATBOT? Ebbot or other chatbots are not Google.
January 29, 2020 No comments