Who is EbbotAdmin2020-08-10T13:39:49+02:00

A chatbot that actually works

Automate your Customer Service and Business with Ebbot! An intelligent chatbot powered by AI

Mobile Customer Service Chatbot Conversation

A chatbot that actually works

Automate your Customer Service and Business with Ebbot! An intelligent chatbot powered by AI

Wilo

Sniph

Fastum

Gofido_Rityta 1 kopia 17

Technology companies

Gröna Lund

Jungeheinrich

Erik's Window Cleaner

Customers Taxi Stockholm Gröna Lund Dynamic Code NetOnNet

Unlimited availability with automation

24/7 availability icon

Available

Ebbot makes your business available 24/7 on multiple platforms through full automation. Availability drives customer satisfaction!

Sammvillig relay chatbot man icon

Cooperative

Ebbot understands the power of human contact and is not afraid to smoothly hand over to a human employee when needed.

Structure puzzle icon

Structured

A chatbot doesn't forget what to say. 100% continuity of language and tonality. Never tired, never sick, always available

Scalable chat increases icon

Scalable

Ebbot is infinitely scalable and handles all your customers at the same time if needed. No queues, no waiting time.

Unlimited availability with automation

24/7 availability icon

Available

Ebbot makes your business available 24/7 on multiple platforms through full automation. Availability drives customer satisfaction!

Sammvillig relay chatbot man icon

Cooperative

Ebbot understands the power of human contact and is not afraid to smoothly hand over to a human employee when needed.

Structure puzzle icon

Structured

A chatbot doesn't forget what to say. 100% continuity of language and tonality. Never tired, never sick, always available

Scalable chat increases icon

Scalable

Ebbot is infinitely scalable and handles all your customers at the same time if needed. No queues, no waiting time.

More than a Chatbot

AI-Chatbot

Through Artificial Intelligence and Machine Learning, Ebbot's language understanding improves over time. Ebbot understands the context between sentences and supports over 20 languages. This results in the experience level required for a chatbot to be compared to a human employee.

Chatbot-Builder

Our user-friendly bot builder is easy to learn and quickly builds new chat flows for your customers. Ebbot is also trained over time to increasingly better understand your customers and employees.

Chat Client

In more complex cases, or if Ebbot has not learned the answer to a question yet, the matter is passed on to a human employee. In the chat client, employees can use macros to provide faster responses, as well as take advantage of Ebbot's integrations to retrieve relevant customer data without leaving the chat.

Analytics

With the analytics function of Ebbot, you can easily handle large volumes of data, and then draw conclusions based on customer behavior, sentiment, and number of managed chats. A powerful tool to understand your customers more deeply.

More than a Chatbot

AI-Chatbot

Through Artificial Intelligence and Machine Learning, Ebbot's language understanding improves over time. Ebbot understands the context between sentences and supports over 20 languages. This results in the experience level required for a chatbot to be compared to a human employee.

Chatbot-Builder

Our user-friendly bot builder is easy to learn and quickly builds new chat flows for your customers. Ebbot is also trained over time to increasingly better understand your customers and employees.

Chat Client

In more complex cases, or if Ebbot has not learned the answer to a question yet, the matter is passed on to a human employee. In the chat client, employees can use macros to provide faster responses, as well as take advantage of Ebbot's integrations to retrieve relevant customer data without leaving the chat.

Analytics

With the analytics function of Ebbot, you can easily handle large volumes of data, and then draw conclusions based on customer behavior, sentiment, and number of managed chats. A powerful tool to understand your customers more deeply.

"We like working with a supplier who thinks customer service. Ebbot has really tailored a solution for our business. This I think is due to the enormous weight they seem to put on customer experience in their service. In addition, they are nice to deal with and are always open to discussions."

Henrik Georgsson, Dynamic Code

"We like working with a supplier who thinks customer service. Ebbot has really tailored a solution for our business. This I think is due to the enormous weight they seem to put on customer experience in their service. In addition, they are nice to deal with and are always open to discussions."

Henrik Georgsson, Dynamic Code

Customer service

Provide service to customers when the office is closed
Identify the customer via Bank ID and send out invoices
Reduce congestion and manage up to 80% of queries
Hand over more complex cases to human colleagues

HR/Staff Manual

Hire your colleague who is always available to help your employees
Answer questions about employment, pay and workplace routines
Manage compliance cases with full anonymity
Cut your frustration with an intranet that no one makes up anyway

IT/Helpdesk

Manage permission levels and facilitate system administration
Help staff in updating software
Give wi-fi information to staff and office guests
Remind about safety procedures and how to avoid phishing items

Sales

Generate company leads even when the office is closed
Answer the customer's questions and then close the deal
Integrate against cart and suggest related products
See which product your customer is looking at and answer relevant questions

Integrations

bambora integration with ebbot

FORTKNOX integration with ebbot chatbot

Salesforce integration with ebbot chatbot

Shopify integration with ebbot chatbot

Explore ebbot.app

In our platform it is both easy and fun to build chatbot and set up integrations. With an intuitive and user-friendly interface, anyone can learn to train Ebbot. Set up questions and follow-up questions with our simple tree structure. At the same time, you who are more experienced can cave yourself down properly in our Code Editor.

Ebbot app conversation tree invoice issue

Curious to know more about how Ebbot could work for you?

Get a live demo on the web where we go through the tool and explore what processes Ebbot could automate in your business.

Curious to know more about how Ebbot could work for you?

Get a live demo on the web where we go through the tool and explore what processes Ebbot could automate in your business.