AI Chatbot -Customer Service of the Future
Release your full potential with
A chatbot makes your business available 24/7 on multiple platforms through full automation. Availability drives customer satisfaction!
A chatbot doesn't forget what to say. 100% continuity of language and tonality. Never tired, never sick, always available
Ebbot understands the power of human contact and is not afraid to smoothly hand over to a human employee when needed.
A chatbot is infinitely scalable and can thus handle all your customers at the same time if needed. No queues, no waiting time.
A better way to meet customers
Today, the demands are higher than ever on customer service. If a customer enters a company's website, they expect to quickly find a way to get help. At Ebbot, we are constantly working to find more efficient ways for companies to meet their customers, and to solve their problems faster.
Whether it's our chatbot Ebbot, or our live chat for agents — packed with small mini-automations — we can, through the latest technology combined with our long experience in customer service, insure a higher availability, higher customer satisfaction, and fewer resources used.
Statistics is the customer service manager's best friend. With the analysis function in Ebbot, you can easily handle large volumes of data regarding how your chatbot performs, and then draw conclusions based on customer behavior, sentiment, and number of managed chats. It will be a powerful tool to understand your customers more deeply.
Customer Service Chatbot
Customer service staff's dream colleague who answers the majority of questions, identifies customers and takes over completely when the office is closed.
On the internal side, Ebbot handles everything from compliance cases to onboarding. An employee will never be afraid to ask a stupid question again!
Ebbot guides step by step through how to solve problems and in many cases can also solve the problems all by itself. Manages everything from permission levels to Wi-Fi tasks.
Sell-Ebbot collects leads on your website if you are a B2B company. If you work with consumers, Ebbot helps customers on the website to choose the right one, and thus increases the conversion.
As one of the leading suppliers in the world, Jungheinrich has a wide range of trucks. Customers need to be channelled to the right person.
Curious to know more about how Ebbot could work for you?
Based on UKPLab's publication, we extended the English SentenceTransformers to a Swedish model using TED2020 parallel sentences dataset and achieved 95.6% accuracy.
Customer service. The priority feature that has gained more and more fire in recent years. 2020 was the year when COVID-19 made it even clearer how important it was to be able to be there for its customers when it mattered. In this context, the ever-progressing technology glacier makes it easier for organizations to offer better service with fewer resources.
Hi everyone, my name is Ebbot. Since I started working here at Hello Ebbot, I have received many questions about how I have the ability to interpret human language as a chatbot. There is no short answer for this question, so I wrote this blog to give you an explanation.