AI Chatbot -Customer Service of the Future

Automate your customer service with Ebbot – Chatbot & Chat Client powered by Artificial Intelligence
Ebbot with chat
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Release your full potential with

24/7 Availability
Available

A chatbot makes your business available 24/7 on multiple platforms through full automation. Availability drives customer satisfaction!

Puzzle
Structured

A chatbot doesn't forget what to say. 100% continuity of language and tonality. Never tired, never sick, always available

Relay Robot
Cooperative

Ebbot understands the power of human contact and is not afraid to smoothly hand over to a human employee when needed.

CHAT BUBBLES
Scalable

A chatbot is infinitely scalable and can thus handle all your customers at the same time if needed. No queues, no waiting time.

A better way to meet customers

Today, the demands are higher than ever on customer service. If a customer enters a company's website, they expect to quickly find a way to get help. At Ebbot, we are constantly working to find more efficient ways for companies to meet their customers, and to solve their problems faster. 

Whether it's our chatbot Ebbot, or our live chat for agents — packed with small mini-automations — we can, through the latest technology combined with our long experience in customer service, insure a higher availability, higher customer satisfaction, and fewer resources used. 

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Chatbot

Ebbot chatbot welcome
Through Artificial Intelligence and Machine Learning, Ebbot's language understanding improves over time. Ebbot understands the context between sentences and supports over 20 languages. This results in the experience level required for a chatbot to be compared to a human employee.
Ebbot chatbot welcome
Chat client hero

Ebbot Chat

Chat client hero
We understand that human contact is at the heart of good service. Therefore, we have made sure that in addition to the world's best chatbot also offer a powerful chat client with full functionality to run a large support team. Interact with Ebbot, send errands to colleagues, or see what the customer sees on their screen with our Co-Browsning feature.

Chatbot Analytics

Statistics is the customer service manager's best friend. With the analysis function in Ebbot, you can easily handle large volumes of data regarding how your chatbot performs, and then draw conclusions based on customer behavior, sentiment, and number of managed chats. It will be a powerful tool to understand your customers more deeply.

Chatbot statistics
chatbot studio

Chatbot-Builder

chatbot studio
In our platform it is both easy and fun to build chatbot and set up integrations. With an intuitive and user-friendly interface, anyone can learn to train Ebbot. Set up questions and follow-up questions with our simple tree structure. At the same time, you who are more experienced can cave yourself down properly in our Code Editor.

Ebbot customer service chatbot
Customer Service Chatbot

Customer service staff's dream colleague who answers the majority of questions, identifies customers and takes over completely when the office is closed. 

Ebbot HR chatbot
HR/Internal Chatbot

On the internal side, Ebbot handles everything from compliance cases to onboarding. An employee will never be afraid to ask a stupid question again!

Ebbot Helpdesk chatbot
IT/Helpdesk Chatbot

Ebbot guides step by step through how to solve problems and in many cases can also solve the problems all by itself. Manages everything from permission levels to Wi-Fi tasks.

Ebbot Sellers chatbot
Sale Chatbot

Sell-Ebbot collects leads on your website if you are a B2B company. If you work with consumers, Ebbot helps customers on the website to choose the right one, and thus increases the conversion.

Integrations

Say hello to Jeanett!

NetOnNet's digital employees who after only 3 months automated over 50% of incoming cases. Jeanett handles the entire purchase trip, and balls over 500 chats a day on to the team of 16 agents.

more stories...

Jungheinrich Logo

As one of the leading suppliers in the world, Jungheinrich has a wide range of trucks. Customers need to be channelled to the right person.

Privacy and anonymity are at the heart of Hello Ebbot's Dynamic Code project. Ebbot retrieves test results completely anonymously. Our most accurate chatbot!

In a very complex integration, we have together with Taxi Stockholm created the possibility to book a taxi in Messenger with their new service Bloomer.

Sell-Ebbot-Rosa-background-chatbot

Curious to know more about how Ebbot could work for you?

Get a live demo on the web where we go through the tool and explore what processes Ebbot could automate in your business.
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Customer Experience
Oliver Wirström

Trends in Customer Service 2021

Customer service. The priority feature that has gained more and more fire in recent years. 2020 was the year when COVID-19 made it even clearer how important it was to be able to be there for its customers when it mattered. In this context, the ever-progressing technology glacier makes it easier for organizations to offer better service with fewer resources. 

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AI
Mia

How does Ebbot interpret human language?

Hi everyone, my name is Ebbot. Since I started working here at Hello Ebbot, I have received many questions about how I have the ability to interpret human language as a chatbot. There is no short answer for this question, so I wrote this blog to give you an explanation.

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