Ebbot Acknowledged by Deloitte as One of the Top 50 Fastest-Growing Technology Companies in Sweden
Pressrelease

Ebbot Acknowledged by Deloitte as One of the Top 50 Fastest-Growing Technology Companies in Sweden

Stockholm, Sweden, November 2, 2023. Ebbot, providing a conversational AI platform for managing service processes at scale, has been acknowledged by Deloitte as one of the top 50 fastest-growing technology companies in Sweden. ### Background Ebbot,…

Axel Hellström
Nov 02, 2023

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Cross-border service: coeo's live chat breaks down language barriers with a click
Pressrelease

Cross-border service: coeo's live chat breaks down language barriers with a click

The debt collection company coeo Sweden takes its customer service to the next level by introducing an automatic translation feature in its live chat. With the new feature, users can now get real-time support in any language they prefer. coeo Sweden was founded…

Matilda Elfman
Nov 29, 2023
Swedish insurance provider Gofido first to launch EbbotGPT to customers
Pressrelease

Swedish insurance provider Gofido first to launch EbbotGPT to customers

Stockholm, Sweden, November 6, 2023. **Swedish insurance provider Gofido is taking a significant step in its commitment to delivering exceptional customer service by officially launching EbbotGPT. This marks a historic milestone as Gofido becomes…

Matilda Elfman
Nov 06, 2023
Ebbot Acknowledged by Deloitte as One of the Top 50 Fastest-Growing Technology Companies in Sweden
Pressrelease

Ebbot Acknowledged by Deloitte as One of the Top 50 Fastest-Growing Technology Companies in Sweden

Stockholm, Sweden, November 2, 2023. Ebbot, providing a conversational AI platform for managing service processes at scale, has been acknowledged by Deloitte as one of the top 50 fastest-growing technology companies in Sweden. ### Background Ebbot,…

Axel Hellström
Nov 02, 2023
Ebbot launches partnership with the Swedish CMS system Sitevision.
Pressrelease

Ebbot launches partnership with the Swedish CMS system Sitevision.

Stockholm, Sweden, October 12, 2023 Ebbot announces partnership with Sitevision, a leading Swedish content management system (CMS), and launches a Live Chat and Chatbot add-on module in the Sitevision marketplace. In recent years, advancements in AI technology have led to an increase in the use…

Matilda Elfman
Oct 12, 2023
3 chatbot mistakes companies make & how to fix them
Chatbot

3 chatbot mistakes companies make & how to fix them

**Every single business on earth seems to be investing in AI chatbots right now – and for good reason. A chatbot can significantly improve a company's customer support by making it quicker and more efficient. But before you dive headfirst into the AI ocean, let's take a moment to explore some…

Matilda Elfman
Sep 22, 2023
Press Release: Ebbot Launches Their Own GPT Model for Customer Support
Pressrelease

Press Release: Ebbot Launches Their Own GPT Model for Customer Support

Stockholm, Sweden, September 5, 2023 **In a world where AI-driven advancements have taken center stage, Ebbot, a Swedish tech company specializing in chatbots and AI technology since 2018, has emerged as a pioneer in the field. The company is proud to announce the launch of their own GPT model,…

Oliver Wirström
Sep 05, 2023
Generative AI in customer service: Benefits, Risks and the Future
Chatbot

Generative AI in customer service: Benefits, Risks and the Future

Using artificial intelligence (AI) in customer service has gone from persona non grata to being more enthusiastically embraced than gräddtårta on Nationaldagen. But here's the thing: Many still don't know HOW to successfully implement AI in customer service, WHAT to expect, and WHY combining…

Matilda Elfman
Jun 30, 2023
5 Tips to Get Your Chatbot Ready for Summer
Chatbot

5 Tips to Get Your Chatbot Ready for Summer

With the temperature on the rise and summer just around the corner, it's about time to give your chatbot some well-deserved TLC 💗. Much like getting your body beach-ready (hello, bikini season!), your chatbot also needs a little extra attention to…

Matilda Elfman
Jun 16, 2023
Press release: Ebbot becomes TOPdesk’s first Gold Partner
Pressrelease

Press release: Ebbot becomes TOPdesk’s first Gold Partner

Stockholm, Sweden, May 30, 2023. Ebbot becomes the first Gold Partner to TOPdesk, the renowned leader in IT service management. Being the first partner to be granted gold status, Ebbot’s technology will be seamlessly integrated with the TOPdesk platform to further…

Matilda Elfman
May 30, 2023
How to Design a Great Product Finder
Ecommerce

How to Design a Great Product Finder

Product finders have become a popular tool for e-commerce businesses in recent years. A well-designed product finder can help your customers navigate your website more intuitively, leading to higher conversions and improved customer loyalty. But how do you design…

Matilda Elfman
May 16, 2023
ChatGPT vs. Paid Chatbot Platforms - What sets  them apart?
Chatbot

ChatGPT vs. Paid Chatbot Platforms - What sets them apart?

  • "ChatGPT is free - why aren't you?" - "We want a chatbot that is like ChatGPT." - "What differentiates your platform from ChatGPT?" Above is a snapshot of questions that our sales team has received over the past few months, and I am not surprised. When…
Matilda Elfman
Apr 24, 2023
New in Ebbot: Conversational Live Shopping
ProductNews

New in Ebbot: Conversational Live Shopping

Providing live chat support has become a must-have for businesses. It is the support channel customers prefer with the price tag businesses crave. But live chat has a lot more to offer. This is why we are thrilled to announce Conversational Live Shopping. A feature taking the live chat to the…

Matilda Elfman
Mar 27, 2023
Messenger Marketing: A powerful new tool in the Ebbot Platform
MessengerMarketing

Messenger Marketing: A powerful new tool in the Ebbot Platform

In today's fast-paced digital world, capturing your customer's attention can be a real challenge - that's why we're thrilled to announce the latest addition to the Ebbot platform: Messenger Marketing. Send messages and updates directly to your…

Matilda Elfman
Mar 24, 2023
Ebbot x Dixa= a match made in customer support heaven
ProductNews

Ebbot x Dixa= a match made in customer support heaven

**Managing multiple customer support channels can be challenging, but with the new Dixa-Ebbot integration, it is easy. This new integration lets agents handle incoming chats directly in Dixa, while still having access to all the bot functionality available in the Ebbot…

Matilda Elfman
Mar 22, 2023
Everything you need to know about chatGPT
Chatbot

Everything you need to know about chatGPT

ChatGPT is dominating the internet right now. It's the fastest-growing AI system to date & only one week after its launch it reached over 1 million users. But what is it, how can you use it, and what's so great about it? Have you ever dreamt of having a friend to talk with at any time; who can…

Matilda Elfman
Dec 16, 2022